Application Rescue
Payment pending should lead to a plan—not another payment.
Neha’s payment is marked as deducted but pending. Keep the payment record together, then check the official status before considering another payment.
What do you see?
Demo status record
Demo record only. It represents no real payment, government service, or applicant.
Safe next action
Do not pay again blindly.
Keep the existing transaction details together, then use Sarathi’s Verify Pay Status before considering any further payment.
Official payment-status next step
Use Verify Pay Status in Sarathi
In the official service, select your state and choose Verify Pay Status. Enter an application number, date of birth, and CAPTCHA only on the official Sarathi page.
Official instructions checked on 5 September 2026. Make another payment only if the official service explicitly directs it.
Explainable audit trail
How this case reached its next step
Each step shows the record used, what was read, what the citizen needs to review, and the safe next action.
- 1
Status record
Amount deducted · status pending
- 2
Fields extracted
Payment reference: DEMO-TXN-7742
- 3
Citizen confirmation
Complete the evidence checklist.
- 4
Readiness result
Amber: the status still needs official clarification.
- 5
Safe next action
Keep the existing transaction details together, then use Sarathi’s Verify Pay Status before considering any further payment.
Evidence checklist
Keep these details together.
Confirm each item to prepare a clear support summary.